Join Today: Apply Now: Floor Operations Supervisor
Be a part of something bigger. We're looking for a Apply Now: Floor Operations Supervisor! Join our team in the heart of Remote and enjoy a dynamic work environment. This position requires a strong and diverse skillset in relevant areas to drive success. Your contribution will be valued, with a compensation package starting at a competitive salary.
Let's build something amazing together. We're looking for a Floor Operations Supervisor! This position is based in Remote and we are looking to fill it quickly. This position requires a strong and diverse skillset in relevant areas to drive success. We offer a competitive compensation package, with a salary of a competitive salary.
Description: Oversee day-to-day operational execution of Contact Center functions. Provide support to Contact Center associates and assist in their development. Analyze trends for action and support process improvements. Promote improved performance via sharing of best practices. Monitor operations to ensure timely completion of work. Address unexpected circumstances impacting operations. Provide supplemental coaching and development for associates. Utilize reports to identify trends and performance gaps. Develop departmental activities and training support. Support leadership with schedule changes and team monitoring. Requirements: Bachelor's Degree or Related Work Experience Call Center experience Knowledge of Workforce Management systems Supervisory experience Operation Management Problem Solving Communication Benefits: A full range of medical, financial, and/or other benefits, dependent on the position, is offered. We believe a diverse, equitable and inclusive workplace makes us a stronger and more innovative company. Supporting the financial and personal well-being of our employees. Empowering employees to prioritize their career development by building capabilities, developing new skills, and leaning into new experiences. Apply Job!
Join Our Team!
This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.
Don't Hesitate, Apply!
Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
