[PART TIME Remote] Apply Now: Seller Support Associate, Seller

Position at a Glance:

• Compensation: a competitive salary
• Position: Apply Now: Seller Support Associate, Seller
• Location: Remote
• Company: Hol Career
• Start Date: Immediate openings available
• Job Type: PART_TIME

 

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This position is easy to learn and perfect for a first job. Seller Support Associate, Seller! This is an exciting Remote opportunity with an immediate start. This position requires a strong and diverse skillset in relevant areas to drive success. Earn a reliable and steady income of a competitive salary.

 

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Description • The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers. • Demonstrates effective, clear and professional written and oral communication. • Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues. • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues. • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures. • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed. • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. • Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions. • Liaise with other departments such as Customer Service, Business Teams, Merchant Investigations, or Payments teams outlined as per the process and as required to resolve Seller’s issues and questions. Key job responsibilities • Respond to Seller Queries via Phone, Chat and Email • Handle queries from sellers across the world in their time zone • Follow available guidelines while handling contacts to ensure seller experience • Demonstrates effective, clear and professional written and oral communication in English and Hindi Language. Fluency in these languages a must. • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures. A day in the life • Ensure Tools and resources are working before handling a contact • Follow guidelines while responding to seller queries • Highlight issues through available mechanisms Basic Qualifications • Speak, write, and read fluently in English Preferred Qualifications • Should be graduate Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad Job ID: A2856294 Apply Job! For more such jobs please click here!

 

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Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!

 

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This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.